Leaking right now? Call 1300 304 162: priority make-safe for active leaks and storm damage, 7 days a week.

What counts as a roofing emergency

Active leaks during or after rain, tiles or sheets displaced by wind, trees or branches through the roof, flashing torn off in storms, and ceilings sagging with trapped water. If a ceiling is bulging or sagging, keep everyone out of that room: it can come down without warning. Switch off the circuit if water is near light fittings, put a bucket under drips and wait for us. For storm damage the NSW SES is on 132 500; if anyone is in danger call 000.

What to do while you wait

Stay off the roof and out of the ceiling. Wet tiles and sheets are where people get badly hurt. Leave the roof to us.
Catch the water. Buckets and towels under every drip, and move furniture, rugs and electronics out of the way.
Keep power and water apart. If water is near a light fitting, downlight or power point, switch that circuit off at the board.
Take photos. The ceiling, the drips, anything damaged inside, and the roof from the ground if it is safe to stand outside. Your insurer will want them, and so will we.
Keep the room clear. A bulging or sagging ceiling can come down without warning, so keep kids and pets out.

How priority response works

Call 1300 304 162: active leaks and storm damage jump the schedule, subject to weather and crew availability. We make the roof safe and watertight first, photograph everything for you (and your insurer if relevant), then quote the permanent repair. See storm damage & insurance claims for the claims process.

Get Emergency Roof Help Call 1300 304 162

What happens when you call

Call 1300 304 162. Tell us what is happening and where. If it is after hours the line takes a message and we get it straight away.
Triage the same day. Active leaks and storm damage go ahead of scheduled work, subject to weather and crew availability. We will tell you honestly when we can be there.
Make it safe and watertight. Tarp, temporary flashing or displaced tiles back in place, so the ceiling stops taking water while the permanent repair is organised.
Photo report and fixed quote. Everything photographed for you and your insurer, then a written quote for the proper fix, usually the same day and always within one business day.

Make-safe first, the permanent repair second

An emergency visit has one job: stop water getting into the house today. What that looks like depends on the roof.

Tile roofs: slipped or broken tiles put back or replaced, cracked ridge capping secured, and a tarp fixed over the damaged section if it cannot be closed up properly in the wet.
Metal and Colorbond roofs: lifted sheets screwed back down, torn or lifted flashing refixed or covered, and a temporary seal over holes or rusted-through sections.
Gutters and box gutters: blockages cleared so water stops backing up under the roof and into the eaves or ceiling.

A tarp or temporary seal is a short-term fix, measured in days or weeks, not months. Sun and wind break tarps down, and the original fault is still there underneath. So once the roof is safe we photograph what caused the leak and quote the permanent repair, whether that is rebedding and repointing, new sarking or metal roof repairs.

What emergency roof repairs cost

No surprises. Make-safe work is quoted before we start, so you know the cost up front. The permanent repair is quoted separately in writing after a free inspection, and you decide whether to go ahead.

Permanent roof repairs start from $700.
Typical leak repairs run $700 to $1,500, depending on the cause and how much damage the water has already done.
Storm damage is often claimable on home insurance. We give you an itemised quote and photo report your insurer can use, and the storm damage page explains how claims work.

Every repair is covered by our 10 year workmanship warranty, carried out by licensed roofers (NSW Licence 488966C) with $20M public liability insurance.

The most common emergency roof leaks in Sydney

Most emergency calls come back to a handful of faults that finally give way in heavy rain or wind:

Cracked ridge bedding and pointing. The mortar under the ridge caps breaks down over the years, then wind driven rain gets straight in. See tile roof repairs.
Slipped, cracked or broken tiles. Often from storms, hail or someone walking on the roof.
Rusted or blocked valleys. Valleys carry the most water on the roof, so a rusted or leaf filled valley overflows fast.
Lifted metal sheets and failed screws. Common after strong winds, especially on older iron roofs.
Overflowing gutters and box gutters. When gutters cannot drain, water backs up under the roof edge and into the eaves. Terrace box gutters can overflow straight into the house. See gutter repairs.
Flashing around skylights, chimneys and walls. Torn, lifted or cracked flashing is a classic storm leak.

What we find on emergency callouts

Real photos from recent Sydney leak jobs: what you see inside, what is actually causing it, and what happens if it waits.

Brown water stain spreading across a ceiling from a roof leak in a Sydney home — What you see inside: a ceiling stain means water has already been sitting in the roof space.

Cracked ridge bedding found as the cause of a roof leak during an inspection — What we find up top: cracked bedding and pointing is one of the most common causes we trace leaks back to.

Roof battens rotted from long term water damage under the tiles — What waiting costs: battens rotted out by water that had been getting in for years.

Emergency roof repairs across Sydney

We are based in Oatley and take emergency roof jobs across the whole of Sydney, including St George, the Sutherland Shire, the Inner West, the Eastern Suburbs, the North Shore, the Northern Beaches, the Hills District, Western Sydney and South West Sydney. Not sure if you are covered? Put your suburb in the checker at the top of the page, or just call.

Emergency roof repairs Sydney: FAQs

How fast can a roofer come out?

Active leaks and storm damage jump the queue, 7 days a week: we aim for same-day make-safe where crew and weather allow. Non-urgent quote requests get a reply within 1 business day, and most repairs are completed within the week.

Do you charge a call-out fee for emergencies?

Make-safe work is quoted before we start: you'll know the cost up front. The follow-up permanent repair is quoted separately in writing, and inspection for that quote is free.

Do you handle storm damage roof repairs?

Yes. We provide priority make-safe tarping, photo damage reports and itemised quotes formatted for insurance claims.

Will my home insurance cover an emergency roof repair?

Storm damage, such as tiles or sheets blown off or a tree through the roof, is usually covered. Gradual leaks and wear and tear usually are not. Check your policy or call your insurer. Either way we photograph the damage and give you an itemised report your insurer can use.

Should I go up on the roof to stop the leak myself?

No. Wet roofs are slippery, and falls from roofs put people in hospital every storm season. Catch the water inside, switch off any circuit near the leak, take photos and call us.

How long will a tarp hold?

A properly fixed tarp is a short-term measure: days to a few weeks, not months. Sun and wind wear it out, so we book the permanent repair as soon as we can after the make-safe.

Completed leak repair with re-sarked roof section and new gutters on a Sydney home — How it ends: leak traced and fixed at the cause, section re-sarked, new gutters fitted. All covered by our 10 year workmanship warranty.

Emergency roof repairs Sydney: emergency roof leak repair & make-safe, 7 days

Do we cover emergency roof repairs in your area?